O'Neal Consultants has developed a system to constantly monitor problems associated with cost control, and the capture and posting of telephone department revenue. With the eSentri maintaining a watchful eye on the operation of the many interrelated systems that affect the successful collection of revenue, property personnel are assured of optimizing revenue and controlling costs.

The eSentri development is the outgrowth of 22 years of experience in manually monitoring and managing hotel telephone departments. Experience has shown that even if an on-site audit has just been performed, unknown changes may take place that can either cause an increase in expense, or a decrease in revenue capture within days after an audit is performed.

The eSentri is poised to detect any changes that take place after an on-site audit, and will maintain vigilance from that point on. Because of its low cost, it is the best option for a property to make sure the telephone department revenue and cost is stabilized.